CNP Europe Life DAC complaints procedure

How can you make a complaint?

You can contact us to file your complaint in any of the following ways:

  • phone our Customer Administration Team on +353 1 231 5080
  • write to us at CNP Europe Life DAC, Customer Administration Team, Alexandra House, The Sweepstakes, Ballsbridge, Dublin 4, Ireland
  • e-mail us at info@cnplife.ie
  • call to CNP Europe Life DAC, Alexandra House, The Sweepstakes, Ballsbridge, Dublin 4, Ireland

If you find that your complaint has not been resolved by the company, you can contact the competent Italian authority

It’s possible to make a complaint to IVASS through the European website FIN-NET at the following address http://ec.europa.eu/finance/fin-net/index_en.htm

If you wish to report any complaints to the Irish authorities please contact the Financial Services Ombudsman's at:

CNP Europe Life DAC is regulated by the Central Bank of Ireland.

CNP Europe Life DAC is regulated by the Central Bank of Ireland and is a private company limited by shares registered in Ireland.
Registration No: 305512 - Registered Office: 33 Sir John Rogerson's Quay | Dublin 2 | Ireland.
CNP Europe Life DAC is a wholly-owned subsidiary of CNP Assurances S.A.